Vacation Rental FAQs

Reservations can be made online at www.nsbrealtyteam.com or by calling our office at 386-206-8484. A $350 non-refundable advance reservation payment is required to secure your booking. This is payable by credit card or debit card upon making your reservation. (We do not accept checks). The balance of your reservation is due 90 days before your arrival date.

All payments are non-refundable. We recommend that you purchase travel protection insurance for your stay. This is available here.

Once your stay is fully paid for and you have completed the terms and conditions E-sign document, you will receive your check-in/check-out instructions two weeks before your check-in date. You’ll receive the code for your door on your check-in day between 3-4pm, or as soon as your unit is ready for check-in.

All homes and condos have a basic starter kit of toilet paper, paper towels, and trash bags but do not have a supply for your entire stay. All units have bed linens,, towels, AC, TV, stove/oven, microwave, toaster, coffee maker, cookware, dishes, flatware, and glasses. Maintenance problems in the home or condo will be handled in a timely and professional manner. Please let us know immediately upon arrival of any issues with the unit.

There is a local company in New Smyrna Beach that will be able to help you with your rental needs for the following products: crib rentals, booster seats/highchairs, beach equipment (umbrellas, body/surf boards, chairs, and lounges). Simply call or email: Island Rentals – 386-428-0068 – [email protected]

Guests receive the first right of refusal for the same days the following year. Longer stays requests and repeat guests are prioritized. Reservations can be created on year in advance.

Check-in time is 4pm. Check-out time is 10am. Exceptions can be made on request if possible.

A limited number of units have been designated as pet friendly. A separate non-refundable pet fee is required. The pet fee is $200 plus tax. If you are in a unit that does not allow pets and pets and/or evidence of pet is found, eviction and forfeiture of rent may occur, including additional applicable cleaning fees.

When wishing to use the cable TV, please ensure the cable box is on (indicated by a power button on the cable box) and the input on the TV is correct. Usually, HDMI 1 can be checked with the input button the TV remote.

The network name and password are provided in your check-in instructions and are also displayed on the back of your router.

Upon check-out, please turn the AC up to 78 degrees, and remove all trash. Please start the dishwasher, and do not leave more than 2 loads of laundry. Leave any keys, parking passes, wrist bands on counter. If you have a lockbox with a key in it, please ensure it is returned. Please note that there is a $20 charge for these items not being returned or lost.